Privacy Policy
Last Updated: 22 September 2026
At RMS Pest Control Service, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://rmspestcontrol.in/. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website or contact us for pest control services.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Submit an enquiry or contact form
- Request a pest control service or inspection
- Contact us by phone
- Contact us through WhatsApp
- Communicate with us regarding our services
Depending on how you contact us, this information may include:
- Name
- Phone number
- Email address
- Property or service location
- Details of your pest control requirement
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries
- Contact you regarding requested services
- Schedule inspections or pest control treatments
- Provide quotations and service-related information
- Communicate with you through phone, email, or WhatsApp
- Improve our website and services
- Understand website usage and performance
- Maintain website security and prevent misuse
- Comply with applicable legal requirements
We do not use your personal information for purposes unrelated to the services or enquiries for which it was provided, except where required or permitted by applicable law.
3. Contact Forms
If you submit information through a contact or enquiry form on our website, the information you provide may be used by RMS Pest Control Service to respond to your enquiry and provide the requested service. Please do not submit sensitive personal information through our website forms unless it is necessary for your enquiry.
4. Phone and WhatsApp
Our website may provide options to contact RMS Pest Control Service by telephone or WhatsApp. When you choose to contact us through these services, your communication is handled through the respective service provider. Their own privacy policies and terms may also apply.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, improve performance, and enhance the user experience. Some third-party services used on our website may also use cookies or similar technologies.
6. Google Analytics
We may use Google Analytics to understand how visitors use our website, including information such as pages viewed, approximate usage patterns, traffic sources, and website interactions. Google Analytics may use cookies and similar technologies to collect this information. The information collected through analytics is used to understand website performance and improve our website and services. Google’s own privacy policies may also apply to information processed through its services.
7. Microsoft Clarity
We may use Microsoft Clarity to understand how visitors interact with our website and improve the user experience. Clarity may collect information about website interactions, such as clicks, scrolling, navigation, and other usage behaviour. Certain information may be collected through cookies or similar technologies. We use this information for website analysis, usability improvements, and performance optimisation.
8. Third-Party Services
Our website may contain links or integrations with third-party services, including Google, WhatsApp, Microsoft, and other service providers. When you interact with a third-party service through our website, that service may collect or process information according to its own privacy policy. RMS Pest Control Service does not control the privacy practices of third-party websites or services.
9. How We Protect Your Information
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Sharing of Information
RMS Pest Control Service does not sell or rent your personal information. We may disclose information where reasonably necessary to:
- Provide requested services
- Operate and maintain our website
- Use necessary service providers or technology platforms
- Comply with applicable laws, regulations, legal processes, or government requests
- Protect our rights, property, website, or users
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations, or for other legitimate business purposes. The actual retention period may vary depending on the type of information and the reason it was collected.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access, correction, or deletion of certain information. If you would like to make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
13. Children’s Privacy
Our website is intended for general audiences and our services are not specifically directed toward children. We do not knowingly request or collect personal information from children for the purpose of providing services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, you can contact us:
RMS Pest Control Service
Alandur, Chennai, Tamil Nadu, India
Phone: +91 88386 75578
Website: https://rmspestcontrol.in/
Email: info@rmspestcontrol.in / rmspestmanagement@gmail.com